Sample
Perception
A looks at why different perspectives occur and the impact this has on the way we think and act… plus how to minimise any difficulties this difference may cause.
Pods
Justice
This pod defines what the term 'justice' means, and examines ways in which you can build and sustain a just and fair organisation and culture.
Equality & Equity
This pod clarifies the important difference between equality and equity, and will help you work out how to deliver both within your organisation.
Diversity
This pod will help you identify all the ways in which your organisation and its people are diverse, and how to recognise and support such diversity.
Inclusion
What makes an organisation and its culture inclusive? This pod provides our suggested answer, plus some steps that can be taken to achieve it.
Sample
Bias
This pod explores important and common types of bias - conscious and unconscious - to help you identify and address these traits in yourself and others.
Disability
Some people have obvious disabilities – but what about those who don’t?... and what can you and your organisation do to work well with both?
Sample
Psychological Safety
People must feel safe at work, especially if we want them to speak out… We look at the role that different groups/people can play in creating this culture.
Prejudicial Behaviour
Why does unfair behaviour such as stigma, prejudice or stereotyping exist?... And how can you break the cycle to create fairness for all?
JEDI:Taking Action
So many policies, so little practice…what action can you and your organisation take to make a positive difference to Justice, Equality & Equity, Diversity & Inclusion?
Are You MAD Enough?
Do you make enough of a positive difference - to colleagues and customers? This pod offer some ideas how to be truly MAD...
Customer Service Strategic Grid
A comprehensive and integrated approach to high quality customer service across every aspect of product or service delivery.
