Managing Relationships
complete
on request
2 minutes
Trust
Do you tend towards trust or control? This pod explains the trust grid, the trust-control dilemma, and explores trust as a control device.
on request
minutes
Influence Triangle
The important relationship between impression, influence and persuasion, and how to use this simple yet powerful model to influence positively.
on request
Persuasion
Getting the 3Ms right is the key to being persuasive... presenting the Message effectively, choosing the right Medium, and... what makes Me effective?
27 minutes
Challenging Conversations
An overview of the most important tools, techniques and considerations to effectively manage any challenging conversation.
on request
Values Agreement
Most discussions between managers and staff focus on tasks... This one focuses on what each person values from the other... a powerful tool to strengthen relationships.
on request
minutes
Boundary Setting
Where are the boundaries in your life - at home or at work? Do you actively set and maintain them? Do some exist that you've never even considered?
24 minutes
Valuing & Respecting Others
What makes you feel valued or respected? Do you always value and respect others, and how do you show it? Easy to say, but not always easy to do…
on request
Effective Collaboration
Many of us favour collaboration as a preferred style of working; in this pod, we’ll look at how to get the best from collaborative activity…
17 minutes
JEDI:Taking Action
So many policies, so little practice…what action can you and your organisation take to make a positive difference to Justice, Equality & Equity, Diversity & Inclusion?
