Managing Performance
complete
completed
8 minutes
Managing Performance:Poor Performance
This pod explains the 4 main reasons why do people perform poorly - and how to prevent it happening in the first place...
on request
minutes
Delegation
All you need to know about delegating effectively - including what counts as good delegation, how to do it well and it’s use as a development tool.
on request
minutes
Effective Briefing
A key part of organisational life, that is typically done far less effectively than it should be. Here is a guide for effectively giving and receiving briefs.
completed
17 minutes
Sample
Giving Feedback
A 2 model feedback framework: BOOST identifies 5 factors to getting the 'what to say' right, and SBIA provides a useful structure for how to deliver it.
on request
minutes
Progress vs. Perfection
Are you, or do you work with, a perfectionist? If it gets in the way of getting things done, and quickly, here's a powerful technique to help...
20 minutes
MP: Specification for Success
As a manager you may well be responsible for four levels of performance. For each, you will be expected to set clear performance requirements. This pod shows you how...
on request
SMART objectives
… because vague, unmeasurable, unachievable, unrealistic objectives, with no timeline… simply ain’t gonna happen. Here’s SMART in a nutshell, plus a template to make it easy.