Giving & Receiving Feedback
complete
on request
Receiving Feedback
A look at the often neglected skill of receiving feedback… how to encourage it, take it well and respond with positive actions.
on request
Blind Spots
A look at two types of blind spot, how to spot them, how you can address them in others… and what happens if you don't.
13 minutes
Listening Skills
A toolkit of skills and techniques to help you listen actively, and make it clear to others that you are listening to them.
completed
17 minutes
Sample
Giving Feedback
A 2 model feedback framework: BOOST identifies 5 factors to getting the 'what to say' right, and SBIA provides a useful structure for how to deliver it.
completed
19 minutes
Sample
Psychological Safety
People must feel safe at work, especially if we want them to speak out… We look at the role that different groups/people can play in creating this culture.
17 minutes
Empathy
What is empathy, and what can I do to show it? This pod will provide answers to both these questions.
on request
Currencies
We all have currencies; ways we prefer to behave, communicate and live. This pod introduces 10 and includes a questionnaire to create a currency profile for you or your team.
on request
No Failure, Only Feedback
There’s no such thing as failure, only feedback… If you can live by this mantra, then your chance of success is high. But don’t just take our word for it…
