Management Development

This module discusses the importance of the task brief, and how to construct one; how to use a 4-step model to make high performance more likely; and how to delegate effectively.

This module suggest key skills and tools that focus on relationship-building, and how important core values are in that respect. It also looks at ways in which managers can influence behaviours, decisions and outcomes.

This module provides an overview through the Emotional Intelligence framework, and looks at key self-management issues such as building confidence, staying positive, taking ownership and being resilient.

We solve problems in rational, logical ways, or in creative, intuitive ways. The module explores why this is, and how to make the best of both approaches.

Managers need resources to get things done. This module identifies the main external and internal resources managers can access, and also addresses the issues of resourcefulness (cf Indiana Jones) and Exchange Theory.

This module will identify the main 'driving' contexts most managers have to deal with, including strategy, and then take two contexts as case studies: being put on the spot, and choosing a management style.

This module will consider strategies for leading change proactively, and responding to imposed change reactively. It will also use Nudge Theory as a case study in changing people's behaviour..

What do we mean by 'culture' and are there different culture types? How can we accurately identify what the culture is, and if necessary, change it?