customer service
pod pack Content
minutes
customer service grid
For those interested in a customer service strategy, these 6 factors will ensure a strategic approach to customer service excellence...
minutes
are you MAD enough?
Find the connection between the Queen's handshake, a relay baton, and a stick of seaside rock...
minutes
customer service: tools & techniques
Handy tools and techniques, from SGS to Consequence Assertion, and top telephone tips too...
This is a sample of three pods from our Customer Service workshops.
The pods are a self access learning tool designed to maximise the impact of our workshops. They enable participants to choose how and when they learn, and to revisit the learning or take a deeper dive into elements most relevant to them.
To find out more, please get in touch or book a call.