Inter-Personal Skills
complete
12 minutes
Questioning Skills
6 reasons why questions are a really important tool; how to use questions to drill down for detail, or open up a conversation to let the issue breathe...
13 minutes
Listening Skills
A toolkit of skills and techniques to help you listen actively, and make it clear to others that you are listening to them.
on request
Body Language
A look at the various ways we communicate and express ourselves (often unintentionally) through body language... and how to do it positively.
17 minutes
Empathy
What is empathy, and what can I do to show it? This pod will provide answers to both these questions.
on request
Currencies
We all have currencies; ways we prefer to behave, communicate and live. This pod introduces 10 and includes a questionnaire to create a currency profile for you or your team.
on request
Getting People to Listen to You
A set of simple tools and techniques to communicate more effectively and ensure that when you speak, people really listen - and hear - your message.
on request
Rapport
Developing good rapport is essential to starting and maintaining a positive relationship. This pod offers several ways to do it...
12 minutes
Inclusion
What makes an organisation and its culture inclusive? This pod provides our suggested answer, plus some steps that can be taken to achieve it.
